Thursday, 19 May 2011

Grumpy Old Men

Anyone reading this could be forgiven for thinking everyone in the Accommodation industry hates their customers but this is far from the case. For example this week I have had in lovely guests for 3 days and though they have been beset by various troubles from missing luggage keys, language barriers and in the case of one guest the sad passing of his father. They have been for the past 3 days lovely company and have restored my faith in people. This has been followed up buy several lovely reviews which were unsolicited by me but have appeared by magic and have also perked up my spirits. It shows when you are ready to believe the worst of humanity they will always surprise you. One of our guests has a broken foot and is currently hobbling round town with one of DH's (Dear Husband) croc's on her injured foot as it is just the right size to go over the bandages. I guarantee you would not get that kind of service in a hotel! The trouble is despite the overwhelming majority of guests who are lovely it seems those who we would most like to forget stay most prominently in our minds.

1 comment:

  1. I wholeheartedly agree with you. You do not get service like that in a hotel/motel. We as small property owners truly do enjoy what we do. I love that your guest is "hobbling around in DH's croc" heehee.
    Keep up the good work

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