Tuesday 27 September 2011

Holiday Trade or Business Traveller?

this is one of the things you have to be clear on when setting up your policies ie business trade usually needs an early start, holiday people prefer a lie in. Business travellers will need stong wi-fi and preferably in their room so they can work in the quiet. If you have conference trade like I do I have to have all my people through for breakfast by a set time (ie all have to be at an event at the same time) and so on. This will also affect how you market and what upselling opportunities you will have. I would say business people's needs and holiday people generally overlap but I would say business people tend to be more demanding of their facilities where are holiday people tend to be more demanding on your time.

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