Well have been on a really good course titled Confident Communications. I was a bit gutted because it was supposed to be held in my home town but that session was cancelled so I went to the one in Hawes (a good hour and 1/2 drive away) The main thrust of the course was about using all means of communication to contact your potential customers for example You Tube which is not a form I had ever considered before. Met some really nice people and had a free lunch. The teacher showed us how to make a slide show on Windows Movie Maker and then you can upload it to You Tube. The main thrust is to use every avenue avaliable to you to promote your business and to find ways of using areas which you hadn't even considered would be usefull such as Facebook or Twitter.