Top Tip – The format I use is – 1 double room arriving Wednesday 13th January 2009 for 3 nights at the rate of £65.00 per night to include accommodation, full English breakfast and VAT.

If you are going to serve dinners you can use 1 double room arriving Tuesday 14th February 2009 for 4 nights at the rate of £75.00 per night to include dinner, bed, full English breakfast and VAT.

We live in a modern age and people live and work fast they expect that their accommodation provider will do the same. If you cannot keep up then they will go somewhere else. Also if you confirm and send out straight away then it is one less thing to think about. Save copies of everything you send as people will insist that you said a different rate, dates, times and all sorts and in the heat of the moment if you have nothing to back it up it is easy to be taken for a ride.