Top Tip – If people do come for Valentines day make sure that they make restaurant reservations well in advance (that is if you don’t serve them) as people seem to have no idea that all the restaurants will be booked up well in advance. I would keep a list of restaurants that you can recommend near your phone or offer to send a list including phone numbers to them with their confirmation. We do a list of restaurants with addresses, whether they are within walking distance, the phone number and a brief description of the type of food that they serve this has proven very useful. We have also put this information in our guest information folders so the guests can make their own arrangements at their leisure should they wish to. We keep a copy of this on the computer so we can email it out to prospective guests with their confirmation or post it if they prefer.

TOP Tip – We have put together a short sightseeing guide for the same purpose and it is popular with families as we put in what places are free and what are good to go to on a rainy day. We found it useful to include in your guide the postcode as this is important for Sat Navs and people often ask us to look them up. These can be sent or emailed as appropriate and we have included a copy in our guest information. It is a cheap and easy thing to do and shows that you are thinking of your customer who obviously does not know the area. We also provide directions through Route planner and so on for people who do not have Sat Nav.